Analyzing patient, payer and transaction outcome data to predict claim payments and resolution effectiveness, to guide more efficient work efforts with actionable recommendations embedded directly in Epic work-queues.
Solution: A/R Prioritization with Prism
Partner: Community Health System
Embedded machine learning to process all open claims on a daily basis to automatically assess, predict and score insurance payment risk and collectability while prioritizing follow-up work efforts without the need for manual intervention or analysis.
+9%
1,700 additional accounts closed per week (9% increase), equivalent of incremental 8 FTEs.
+5%
Increase in payment %
+79
Days decrease in A/R
>245
Reduction in worklist complexity